AI call center · Beta

Never miss a call again.

Afkar Voice answers your calls, takes the order from your menu, and sends it straight to your system.

Call with a demo restaurantThe agent is taking the order
  1. Afkar Voice

    أهلاً بيك في مطعم أفكار. تحب تطلب إيه؟

    Welcome to Afkar Restaurant. What would you like to order?

  2. Customer

    عايز اتنين فول بالزيت الحار وطعمية.

    Two foul with hot oil and a taameya.

  3. Afkar Voice

    تمام. الاسم والعنوان لو سمحت؟

    Sure. Your name and address, please?

  4. Customer

    أحمد، مدينة نصر.

    Ahmed, Nasr City.

  5. Afkar Voice

    أقرالك الطلب: اتنين فول بالزيت الحار وطعمية، توصيل لمدينة نصر. أأكّده؟

    Here is your order: two foul with hot oil and a taameya, delivered to Nasr City. Shall I confirm it?

  6. Customer

    آه، أكّده.

    Yes, confirm it.

  7. Afkar Voice

    اتسجّل الطلب. شكراً يا أحمد.

    Your order is placed. Thank you, Ahmed.

Order sent to the restaurant’s system

2 × foul with hot oil · 1 × taameya · delivery

Industries

Who Afkar Voice is for

Ready for restaurants today; other sectors are being built with pilot companies.

  • Restaurants · available now

    • Takes the order from your menu and totals it
    • Reads the phone number back digit by digit
    • Sends the order only when the caller agrees
  • Clinics · Coming soon

    • Booking and changing appointments
    • Answering questions on hours and specialties
    • A pilot use case we can discuss with you
  • Real-estate offices · Coming soon

    • Booking viewings
    • Recording an interested caller’s details
    • A pilot use case we can discuss with you
  • Companies and contact centers · Coming soon

    • Answering repetitive calls at any hour
    • A transcript and a summary of every call for QA
    • Being built with pilot companies

Getting started

How it works

From the first call to an order in your system, in 4 steps.

  1. Connect your ordering system

    We connect the agent to your ordering system through an API, so it reads your menu and prices from it.

  2. We set the agent up

    We set its greeting, voice and way of speaking, and test it with you before any customer talks to it.

  3. The customer calls, the agent answers

    It takes the order, reads it back, and sends it only when the caller agrees.

  4. The order reaches your system

    The order goes straight to your system, and every call is in the Afkar portal with its transcript and summary.

Features

Why Afkar Voice

Exactly what it does today.

  • Speaks like your customers

    Natural Egyptian Arabic in short, friendly sentences.

  • Prices come from your menu

    It totals the order from your prices and tells the caller when an item is not available.

  • Sends only on a yes

    It reads the order and the total back to the caller and sends it only when they agree.

  • Every call is kept

    The transcript, summary and duration of every call in the Afkar portal, without recording the audio.

Live demo

Try the demo

Call "Afkar Restaurant", a demo restaurant, and order from the menu as any customer would. The transcript and the order appear as you talk.

Choose a business type

Live call

Ready

Call length

  • Your browser will ask for the microphone. We use it during the call only.
  • Calls last up to 3 minutes.
  • Do not give a real name, number or address.

Transcript

The transcript will appear here during the call.

    Order

    No items yet.

    Call details

    Duration
    Status
    Not started
    Started
    —
    Order number
    —

    Estimated cost

    Estimated cost to the business

    Shown once pricing is set

    at [RATE] per minute

    An estimate only, not a final price.

    Afkar Restaurant menu

    A demo restaurant with made-up data. Order anything on the menu.

    Show the full menu (24 more items)Show less

    Delivery feeEGP 20

    Cost

    Pricing

    The pilot is free and pricing has not been announced. We will set it out in full before any paid plan.

    Free pilot

    Free

    We do the setup · no commitment

    • The agent set up on your menu and connected to your system
    • The Afkar portal to follow your calls
    • Calls run in the browser today; connecting a phone number is on the roadmap
    • Transfer to a staff member is not available yet
    Request the free pilot

    Integrations

    Works with your system

    The order goes to your system, and you follow every call in the Afkar portal.

    Your system, through an API

    The agent reads your menu and prices from your system and sends every order straight to it.

    • Available now
    • Prices and available items always current
    • If your system is down, the agent apologizes and tells the caller you will call back

    The Afkar portal

    Follow every call with its transcript, summary and order, and adjust the agent’s settings.

    • Every call with its transcript and summary
    • The order linked to each call
    • Greeting, voice and agent settings

    Before you start

    Frequently asked questions

    How accurate is it?

    We measure accuracy together with you on your real calls during the pilot. And on every call, the agent reads the order back to the caller before sending it.

    Which languages does it speak?

    Arabic, in the Egyptian dialect, for now.

    What does it do when it does not know the answer?

    It answers from your menu only. If an item is not there it tells the caller and suggests the closest one; if it does not catch a word or an address it asks again and does not guess. Transfer to a staff member is not available yet.

    What if my system is down?

    The agent apologizes to the caller, tells them your team will call them back, and ends the call politely. The call appears in the Afkar portal with the caller’s name, number and the transcript, so your team can follow up.

    Where is call data kept?

    We do not record call audio. We keep the transcript, the summary and the order. During the call the audio passes through advanced AI voice models so the agent can hear and reply. We agree the hosting location with you. To have any data deleted, write to [YOUR EMAIL].

    Can it answer my phone number?

    Not yet. Calls run in the browser today, and connecting a phone number is on the roadmap. We will not give a date until it works.

    How long does setup take?

    It depends on your system. We connect your ordering system through an API, then test the agent with you. We set the timeline after we have looked at your system.

    Want the agent answering your customers?

    Tell us about your business, and we will tell you plainly what the agent can do for it today.

    Request the free pilot

    Let's talk

    Contact us

    Free pilot · we do the setup · no commitment.

    Or contact us directly:

    Email: [YOUR EMAIL]

    Phone: [YOUR NUMBER]

    With the country code, e.g. +20 or +966

    Sending is not available yet. Please email us at the address below.